Before adopting Spec, American Interiors relied on CAP 20/20 alongside CET. Catalog updates were handled manually, manufacturer pricing changes could take time to reach users, and project information often moved between multiple systems. Maintaining multiple versions of the same product data added complexity for both users and IT.

The company also struggled with keeping pace with manufacturer updates. Missed pricing changes and outdated product information created unnecessary risk and additional work.

Export accuracy presented another challenge. Small discrepancies could create hours of manual verification and troubleshooting. According to Erin, even a few pennies' difference spread across large bills of materials could require significant effort to reconcile.

American Interiors wanted a more consistent way to manage information, allowing teams to work from the same data throughout the project lifecycle.

Today, American Interiors links CET, Spec, and ordering activities around the same project information.

The company reports a 25% reduction in catalog update errors, the elimination of multiple catalog versions across users, and approximately 288 hours saved annually on manual catalog maintenance. It also estimates approximately $20,000 in annual licensing savings and has achieved 98% company-wide adoption across more than 90 users in five offices.

Adoption happened quickly. To support the transition, American Interiors used a pilot group, local champions, training sessions, office hours, and ongoing support resources. According to Erin, most users embraced the new way of working within 30-60 days.

Teams now spend less time verifying information, managing versions, and troubleshooting discrepancies, and more time moving projects forward.