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Approval Policy

Purpose

This policy outlines the requirements, process, and expectations for approval of extensions in the Configura Publishing Program. Approval grants access to the official CET Runtime Platform and the MyConfigura Marketplace, allowing extensions to reach the CET user community.

Approval Process Overview

Approval Process Flow

The extension approval process consists of the following key stages:

Project Creation - Establishment of the project in MyConfigura
Development - Creation and testing of the extension
Extension Review - Technical evaluation against Configura standards
Approval Decision - Final determination of publishing eligibility
Marketplace Publication - Release to the MyConfigura Marketplace

Prerequisites for Applying for Approval

Before applying for approval, Extension Owners must ensure the following conditions are met:

Business Requirements

Configura Account Executive has been assigned to the project
Project is created in MyConfigura with appropriate ownership roles
Customer is properly set up in Configura’s financial systems
Publishing Program enrollment is completed by authorized representative
CET Runtime Platform License (CETRPL) agreement is signed

Technical Requirements

Development environment is associated with MyConfigura
Extension meets all applicable technical standards
Code access provisions are in place
Extension has undergone internal quality assurance

Documentation Requirements

Complete and accurate marketplace information is prepared
Support contact information is defined
User documentation is ready

Extension Review

All extensions must pass the Extension Review process before approval. The review evaluates:

Performance and stability
User interface and experience
Compatibility with core CET functionality
Adherence to industry-specific standards
Documentation quality and completeness
Publishing Program payment has been processed

For details, see the Extension Review Policy.

Approval Criteria

Publishing Fee

Payment Requirements

The annual Publishing Program fee must be paid in full before an extension can receive final approval
Fee payment status is verified as part of the approval process
For new extensions, the invoice must be settled before the extension can be published to the Marketplace
For renewal periods, payment must be received within 30 days of invoice issuance to maintain extension availability

Payment Process

Invoices are generated automatically upon Project creation in MyConfigura
Payment terms are net 30 days from invoice date
Multiple payment methods are accepted, including bank transfer and credit card
Receipts are provided via email to the designated finance contact

Late Payment Consequences

Extensions with overdue payments may have their approval status suspended
After 60 days of non-payment, extensions may be temporarily deactivated
Extensions will be reactivated promptly once payment is received and processed
Repeated late payments may affect future approval eligibility

For questions regarding invoicing or to update payment information, contact your Account Executive or email finance@configura.com.

Security

Extensions must meet the following security requirements:

Owner access is restricted to authorized personnel from the owning organization
No unauthorized data collection occurs
No malicious code that interferes with other extensions or catalogs
No monitoring of other extensions’ activities
Compliance with GDPR and other applicable privacy regulations

Scope and Intentions

Extensions must align with Configura’s ecosystem goals:

Extensions are designed to benefit the Configura community
Extensions do not conflict with current or planned Configura products
Extensions adhere to platform guidelines and best practices

Post-Approval Expectations

Upon approval, Extension Owners are expected to maintain certain standards:

Migrations

Extensions with custom CM code must be migrated to maintain compatibility with major CET versions:

Major CET versions are released twice yearly (May and November)
Extensions must be migrated within defined timeframes
Early migration to beta distributions is encouraged for quality assurance

For migration timeline details, see Release Timeline Information.

Performance and Stability

Extensions must maintain performance and stability standards as outlined in the Performance and Stability Standards.

Code Access

Extension Owners must maintain code access as defined in the Code Access Policy.

User Support

Extension Owners must participate in the Basic Support program by:

Monitoring support tickets assigned to them
Responding to user issues in a timely manner
Maintaining accurate support contact information

For details, see the Basic Support Policy.

Marketplace Access

Visibility and Access Control

Extension Owners can control access to their extensions through the MyConfigura Marketplace:

Extensions can be made available for user request
Extension Owners can require supervisor approval for access
Users can access approved extensions from multiple devices (one at a time)

Benefits of Marketplace Presence

Having an extension on the Marketplace provides:

Visibility to thousands of CET users
Promotion opportunities
Streamlined distribution
User feedback channels

Official Distribution Access

Approved extensions gain the ability to publish to the Official distribution channel of CET, which is used by all production CET users.

Approval Revocation

Configura reserves the right to revoke approval if an extension fails to maintain the standards outlined in the Publishing Policy Guide. Reasons for revocation may include:

Critical performance or stability issues
Security vulnerabilities
Failure to migrate to new CET versions
Non-compliance with support requirements
Violation of marketplace policies
Poor financial standing with Configura

The process for approval revocation is detailed in the Uninstall Policy.

Appeals Process

If approval is denied or revoked, Extension Owners may appeal the decision by:

Submitting a written appeal to their Account Executive
Providing documentation addressing the identified issues
Requesting a review meeting with the Publishing Program team

Appeals will be reviewed within 10 business days, and decisions will be communicated with clear explanations.

Policy Changes

This policy may be updated periodically. All changes will be communicated to Extension Owners with appropriate notice periods.