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Extension Review Policy

Purpose and Scope

The Configura Extension Review (ER) is designed to ensure all CET users enjoy a consistent, high-quality experience across all extensions. This policy outlines the standards, processes, and requirements for the Extension Review program.

Benefits of Extension Review

Ensures consistent user experience across all extensions
Maintains high standards for performance and stability
Provides accountability between Configura and Extension Owners
Creates a standardized process across all CET industry editions
Identifies and addresses potential issues before they impact users

Extension Review Types

On-Demand Review

When it occurs: Required for all new extensions before publication to the MyConfigura Marketplace.

Outcome: Extensions must pass this review to be publicly available.

Scope: Comprehensive review of all applicable criteria.

Annual Review

When it occurs: All extensions undergo review annually. Reviews are scheduled quarterly, and Extension Owners will be notified in advance of their scheduled quarter.

Outcome: Issues identified will be documented and must be addressed according to their severity.

Scope: Focuses on basic functionality and identifying issues that may have developed over time.

Note: The annual review is not a replacement for ongoing quality assurance and testing by Extension Owners.

Review Criteria

Common Criteria (All Extensions)

Installation

Verifies installation completes successfully
Confirms any required data downloads correctly
Tests compatibility with existing extensions

UI/UX

Product organization and grouping
Icon consistency (size, alignment, style)
Text standards compliance
Intuitive interface design
Accessibility considerations

Compatibility with CET Core

Integration with walls and architectural objects
Support for custom finishes
Compatibility with generic elevation
Proper visibility handling
Block functionality
Multi-floor support
Tagging functionality
Graphics editing
Rendering compatibility
Lighting compatibility

Performance

Startup time within acceptable limits
Drawing load performance
Large drawing capability
Memory usage optimization
Model optimization (triangle budget compliance)

Stability

UI interaction without crashes
Save and load reliability
Data integrity preservation
Legacy drawing support

Marketplace Presence

Complete and accurate information
Appropriate logo and branding
Clear title and descriptions
Correct categorization
Valid support contact information

Industry-Specific Criteria

Commercial Interiors (CI)

Furniture component behavior
Material legends
Panel functionality
Product categorization
Material application and schemes
Order export compatibility. OFDA XML, Configura SIF, and PMX

Material Handling (MH)

Pallet racking functionality
Conveyor system behavior
CollabPro compatibility

Kitchen and Bath (KB)

Cabinet behavior
Inserts, covers, and fillers
Worktop functionality
Sink and tap integration
Appliance integration
Kitchen preset modes
Auto-measure capabilities

Issue Severity Levels

Blocking Issues

Definition: Critical problems that must be resolved before approval.

Examples:

Installation failures
Severe performance degradation
Data corruption
System crashes
Security vulnerabilities

Resolution Timeline:

For On-Demand Reviews: Must be fixed before approval
For Annual Reviews: Must be addressed within 30-90 days, depending on severity

Very High Issues

Definition: Significant problems that substantially impact user experience.

Examples:

Major UI inconsistencies
Significant performance issues
Incompatibility with core CET features
Misleading product information

Resolution Timeline:

For On-Demand Reviews: Must be fixed before approval
For Annual Reviews: Should be addressed within 60-120 days

High Issues

Definition: Important issues that should be addressed to improve quality.

Examples:

Minor UI inconsistencies
Non-critical performance optimizations
Marketplace information improvements
Feature enhancements

Resolution Timeline:

For On-Demand Reviews: Should be fixed before approval but may receive conditional approval
For Annual Reviews: Should be addressed within 90-180 days

Review Process

Preparation

Extension Owners will be notified of upcoming reviews at least 30 days in advance
Extension Owners may provide notes or special information for consideration
Test environments will be prepared by Configura

Review Execution

Configura conducts the review against established criteria
Issues are documented in Jira with appropriate severity levels
Preliminary findings are shared with Extension Owners

Resolution

Extension Owners review findings and address issues
Configura verifies resolved issues
Final approval or rejection decision is made

Communication

All communication regarding Extension Review will occur through:

Direct email to extension-review@configura.com
Jira tickets for specific issues
Scheduled review meetings as needed

Appeals Process

If an Extension Owner disagrees with review findings:

Submit a detailed explanation to extension-review@configura.com
Transition the Jira issue to “More Info Needed (Verification)”
A secondary review will be conducted
Final determination will be made within 10 business days

Policy Changes

This policy may be updated periodically. All changes will be communicated to Extension Owners at least 90 days before implementation.

Resources and Support

Extension Review team: extension-review@configura.com
Jira access support: Developer Support
On-Demand Review Report Card: Available in Help Center
Common Issues to Avoid: Available in Help Center